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Rental Process & Information 

Step 1:  Initiating the Rental

**Renter and all LSV operators, MUST be 21 years of age and hold a valid driver’s license and be able to provide proof of active car insurance.                           

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To reserve a rental we will ask for the following information from the Lessee(s) via an electronic form:

  1. $50 Non-Refundable Deposit

  2. First & Last Name 

  3. Cell Phone Number

    • For confirmations & reminders, etc.

  4. Email Address

    • For paperwork, etc.

  5. Beginning & End Date of rental period

  6. Passenger Load (4 or 6 Passenger)

  7. State Issued Driver's License

  8. Non-Expired Proof of Car Insurance

  9. Credit Card Number to keep on file for incidentals

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Step 2:  Paperwork & Non-Refundable Deposit

**This information will be emailed to the Lessee after their information has been collected.

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The following documents must be completed by the Lessee(s) electronically, prior to the rental, in order for PGC to provide the rental cart:

  1. Completion of Signed Rental Agreement (Emailed through e-sign)

  2. Completion of Signed Battery Charging Information & Acknowledgement (attached in the Rental Agreement)

  3. The $50 Non-refundable deposit invoice will be emailed through Clover for the Lessee to pay

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Step 3:  Remaining Balance/Invoice Payment

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There are two options for payment:

  1. Electronically via email 

    1. This option will create an electronic invoice sent via email through Clover.​

  2. Customer Picking Up Cart

    1. ​At our location prior to Pick Up

  3. ​Delivery & Pick Up Service

    1. All Deliveries will be billed the remaining rental invoice 2-4 weeks prior to rental start date​​

 

Step 4:  Attaining & Returning the Cart

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  1. Pick Up

    • Lessee(s) will pick up their cart(s) on the first day of their rental period, 

      • Unless that day is a Monday, then the first day will be moved to Tuesday

        • Please Note:  Your pick up day &/or time may differ dependent on that season's respective operating hours.  

  2. Returning

    • Lessee(s) will return their cart(s) on the last day of the rental period prior to 10am

  3. Opting for Delivery & Pick Up provided by PGC

    • This service is an additional $25 total 

      • Must be pre-arranged no later than 48 hours prior to the first date of the rental period

  4. Sunday Service

    • For renters that wish to start their rental on Sunday

      • ​We are closed on Sundays.  However, we do come in from 4:00pm - 4:15pm for Cart Pick Up

    • This accommodation is required to be pre-arranged and thus an appointment made at least 48 hours prior to the first rental day

 

CANCELLATION & NO SHOW POLICY

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  • Cancellation

    • All deposits are non-refundable. Period. End of Story.

    • If cancelled between 7 and 14 days before check-in, you'll be refunded 50% for all nights, less the deposit.

      • If cancellation occurs after that, no refund will be given.​

  • No Show (No notice)

    • Failure to show for a rental reservation will automatically result in the reservation being cancelled and any funds collected will not be returned.

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